Shipping policy
Your product orders are produced and sent from India, and since the source may be along way from your area, the forwarding may take some time. The usual period of delivery is within ten to seventeen days after order placement; in other necessary cases, there may also be an additional 5-day delay period. If after this time, you still have not received the order, contact our support department for assistance. We are more than willing to help you get the most of our services.
Order cancellation policy
Please take note that any cancellation of orders will only be valid within the 24-hour grace period provided after the order was placed and processed. You may contact our support department concerning the matter during this time, either through phone or by email. Your request for cancellation will unfortunately not be honored after the said 24-hour period.
Please see to it that you enter a valid forwarding address in your order placement form, and recheck all the information you supplied us with before submitting the placement. Incorrect or invalid entries may result in the failure in the delivery of your order. If you realize that you have inadvertently provided us with incorrect forwarding details, contact our support departmentas soon as possible.
Refund policy
The generic drugs which are included in our offered product line is identical in effect to their branded versions, and we give you our assurance that they are also chemically identical, affording you the same results. If you have any problems with our products, or if you are not satisfied, you may get in touch with our support department concerning this matter. We will provide you with our return address, and we will begin the refund process as soon as we receive the returned product, through our returns division.
But before you consider a return or refund, please ensure first that have taken the correct dosages of the drug, and you have observed the provided instructions for its use. Also, certain foods and beverages which have fat and alcohol content may have retarding effects on the potency of the drugs, if you take them prior to ingesting the pill.
For instances of failure in the product delivery which exceeds past the deadline (the forwarding period usually takes anywhere within ten to seventeen days after placement, and a possible addition of up to five days reserved for customs processing), please get in touch with our company support department, in order to be eligible for a refund. Any payment which you made will all be refunded to your credit card. The reimbursement process takes anywhere from five to seven business days; afterwards, the repayment will be seen on your succeeding credit card statement.
In case of non-delivery of the product by the dead line (the delivery takes 10-17 days, there may be an additional delay for 5 days for the customs checking) you can contact our support team ( Contact us ) to qualify for a refund. Your payment will be fully reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.
Privacy policy
Our company is very much aware of the necessity to keep your medical information confidential, and has safety measures in place to maintain the secrecy of your records. We hope that this briefing of our company policy on online privacy will assure you of our capability to keep any information you supply us with remain discreet to the full extent. We value the privacy status of every user who browse our online store, and commit ourselves to keeping the security on their identities confidential.
Whenever a browser enters our site, we take the following data for company statistical purposes: the domain name, the IP address, specific data such as those concerning which pages are viewed and accessed, certain data you which you supply us with (such as your email address), and the duration of time you spent in browsing our site. During this time any information leading to your personal or medical identity is not yet available, although you may be able to login and view our products. Customer information is stored in databases which are logged off the internet. Once you make an online transaction, this privacy status changes, and we enforce measures to limit access and heighten the security on your personal information.
No intentional attempt of data access is made on users or their browsing profile, except in the instance of a lawful inquest, when a law enforcement institution enforces an inspection warrant, or in cases when our store deems it necessary to secure electronic information to suffice its duties to third parties, within the confines of the law. Data access is also made if the company needs to enforce any copyright in our online material and content, or our online terms and conditions for use. Be assured that we will not confide any information which personally leads to your identity under any of the abovementioned circumstances.
